Support

Customer Support Center
Technical and order support is available to Punch!CAD users through the Encore Customer Support Center. You can look for answers through the online knowledgebase, ask a technical or order support question. It is helpful to have the following information handy when you use the support center:

  • Serial number for your program
  • Your computer's operating system
  • Make and model of your computer
  • Video card manufacturer and model
  • Video card driver and version
  • Video RAM information
  • Display settings, including hardware and acceleration

For Order Support (order questions, order status, serial number questions): Click here
For Technical Support (installation questions, functionality questions, product issues): Click here

Telephone - (800) 856-9601
Mon. - Fri. (8AM - 5PM CST)

Punch Online Community
The Punch! Online Community is available 24 hours a day. Questions are oftentimes posed in our online forum. Upon visiting, you will have access to many tips and tricks for you to enjoy. We encourage you to post questions or search the archives for valuable tips from other users.