Technical supportOpen a ticket and our support team will answer by email.Submit a request
Knowledge baseStep-by-step answers to common installation, activation and how-to questions.Search the knowledge base
Community forumAsk other users, share tips and see what people are building.Visit the forum
Renew supportKeep patches and technical help coming for another 12 months — 25% of list price.Renew maintenance
Getting help
Every licence includes twelve months of maintenance and support: technical help from our team and every maintenance patch for your version.
Renewing support
After the first year you can renew maintenance and support for 25% of the edition’s list price per year, for versions up to five years old.
Before you contact us
- Have your order number or licence key ready.
- Tell us your operating system and version, and what you were doing when the problem appeared.
- Screenshots help — attach them to your support ticket.